WordPress Website Care Plans
No Long-Term Commitment. Cancel Anytime.
All WordPress websites need
Monthly Maintenance
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In the same way that cars need ongoing maintenance and oil changes to function optimally, so too do WordPress websites. Like a car, without regularly scheduled maintenance, soon your website won’t run as smoothly or worse, as reliably, as it once did. Plan to keep your website in tip top shape so you don’t leave your customers stranded.
Does the thought of all this maintenance overwhelm and confuse you? You’ve heard all those horror stories of hacked WordPress websites…all those software updates, all those security concerns…where to start? How to fit it in with everything else you need to do to run your business?
Let Us Help!
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Our monthly website maintenance and support plans, called “Care Plans” offer a convenient way for companies to take care of their online presence without having to worry about all the technical details.
Our Care Plans offer peace-of-mind. We are on hand every month—rain or shine—to update your site, monitor its uptime and security, tweak performance issues and so much more.
Maintain Websites
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Get Secure & Be Seen
WordPress websites are prime targets for unscrupulous hackers; Google deprioritizes hacked websites. Our Care Plans minimize your chances of being hacked with regular updates and security patches updated as soon as possible.
Get Updated & Be Seen
Frequently updated websites are seen by Google as more relevant and therefore gives them priority over websites that are out of date. Your customers like them too! Take care of those small content updates with our Care Plan Support Minutes.
Get Fast & Be Seen
Slow websites annoy your customers! Google deprioritizes them in the search results. Our Care Plans monitor your website’s performance in relation to evolving web technologies, applying speed enhancements as needed.
No long-term commitment. Cancel anytime.
Monthly Care Plans
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Ready!
Good for Standard Sites*- Daily Backups
- 24/7 Uptime Monitoring
- Monthly Software Updates (core WP, theme, plugin – non-security)
- Software Patches (ASAP)
- Database Optimization
- Spam Cleanup
- Manual Website Check after Updates
- Monthly Malware Scans
- Monthly Performance Scans
- Use of Standard Agency Theme & Plugin Licenses (Saving $689/yr)
- Monthly Client Report w/ Analytics & SEO
- Scan and Fix Broken On-Site Links
- WooCommerce Updates
- Use of Staging Server
- 30 Minutes Support Time
- Support Time Overage – 10% Reduced Rate
- Unused Support Minutes Do Not Rollover
- Email Support
- Monthly Strategy Video Call
- SEO: Optimized Google My Business Listing
- SEO: XML Sitemap Regeneration and Submission
- SEO: Business Listings (Citations)
Set!
Good for Complex and Blog Sites*- Daily Backups
- 24/7 Uptime Monitoring
- Weekly Software Updates (core WP, theme, plugin – non-security)
- Software Patches (ASAP)
- Database Optimization
- Spam Cleanup
- Manual Website Check after Updates
- Daily Malware Scans
- Weekly Performance Scans
- Use of Standard Agency Theme & Plugin Licenses (Saving $689/yr)
- Monthly Client Report w/ Analytics & SEO
- Scan and Fix Broken On-Site Links
- WooCommerce Updates
- Use of Staging Server
- 60 Minutes Support Time
- Support Time Overage – 15% Reduced Rate
- Unused Support Minutes Do Not Rollover
- Priority Email Support
- Monthly Strategy Video Call
- SEO: Optimized Google My Business Listing
- SEO: XML Sitemap Regeneration and Submission
- SEO: Business Listings (Citations)
Go!
Best for Complex, Growth-Focused Sites*- Daily Backups
- 24/7 Uptime Monitoring
- Weekly Software Updates (core WP, theme, plugin – non-security)
- Software Patches (ASAP)
- Database Optimization
- Spam Cleanup
- Manual Website Check after Updates
- Daily Malware Scans
- Weekly Performance Scans
- Use of Standard Agency Theme & Plugin Licenses (Saving $689/yr)
- Monthly Client Report w/ Analytics & SEO
- Scan and Fix Broken On-Site Links
- WooCommerce Updates
- Use of Staging Server
- 240 Minutes Support Time
- Support Time Overage – 20% Reduced Rate
- Unused Support Hours Rollover (up to a year, no refunds on cancellation)
- Email, Phone, and Text Support
- Monthly Strategy Video Call
- SEO: Optimized Google My Business Listing
- SEO: XML Sitemap Regeneration and Submission
- SEO: Business Listings (Citations)
* Standard sites have basic functionality and are less than 10 pages. Complex sites include those with ecommerce, membership, calendar functions, more than 10 pages or high traffic.
Peace of mind for our monthly clients
Testimonials
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⭐⭐⭐⭐⭐
Virtually Nat created two websites for me 5 years ago and has provided great monthly service since our launches. There has never been a problem with my sites and she has made recommendations on how to continually improve my sites. I also need to admit I am not adept at IT stuff and Nat’s been able to communicate and work with me successfully. I recommend all her services wholeheartedly.
⭐⭐⭐⭐⭐
Natalie is the BEST!!! She has been maintaining the Peace Yoga website on a monthly basis for over three years, and I never need to worry that my site will be down for any length of time. Natalie is available to answer questions and respond to issues that my crop up. Her customer service is top notch! Highly recommend!!!⭐⭐⭐⭐⭐
Secure your website and lighten your load
Get Started
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Frequently Asked Questions
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My website was not build by Virtually Nat. Can I still be on a Care Plan?
Although these plans are for sites we build or redesign, we welcome clients who are looking for a long-term relationship with a team of dedicated web technologists.
We first like to do a Website Wellness Workup to become familiar with the website, how it was built and any potential issues that can arise. With the workup, we will perform website updates and monitoring tasks and make a full backup. Most importantly, we will make a list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly plan. Based on your type of website, this Website Wellness Workup is a fixed fee.
Why are updates important?
Software updates are important because they keep your website in a healthy state and give it the best chance of protection from malware, viruses and hackers. It also keeps your website fast, so your website can give best performance. Your clients will thank you and so will Google!
What if I need more support?
If the support you need exceeds the minutes available within the plans (30, 60, 240), we will revert to hourly billing with reduced rates (-10%, -15%, -20%), depending on your plan.
Do you manage WooCommerce?
Yes, we manage WooCommerce updates if you are on the SET! or GO! plan. We manage all the updates related to WooCommerce.
Can I cancel anytime?
Yes, you can cancel anytime! There is no long-term commitment. There are no refunds on unused support minutes or if you cancel mid-month, as there are off-boarding activities which need to be accounted for.
How do you keep track of support minutes so I can maximise my investment?
When you come on board with our Care Plans, we create an account for you in our Project Management software, “Asana”, and a “Board” where you can add your tasks that need actioning, in priority order. We also create a Google Sheet and track minutes spent and on what task in there. That document is added to your Asana Board where you can refer back to it at any time.